Legal

Terms of Service

The agreement between you and Atlas.

1. Who Can Use Atlas

Atlas is intended for professional photographers and studios ("Photographer," "you") acting in a business capacity, not for personal/consumer use. You must be at least 18 years old and legally able to enter into a binding contract to create an account.

2. The Service

Atlas is a multi-tenant SaaS platform that provides, among other things:

  • FTP-based photo ingestion from connected cameras
  • Cloud storage and organization of event/session photography
  • AI-assisted duplicate detection (where enabled)
  • Integration with print lab equipment (e.g., Fujifilm Frontier)
  • Gallery delivery and related tools for photographers and their End Clients

We may add, modify, or discontinue features at our discretion, with reasonable notice for material changes affecting paid functionality.

3. Accounts

  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • You must provide accurate account and billing information and keep it up to date.
  • You are responsible for the conduct of any team members or sub-accounts you invite under your subscription.

4. Subscriptions, Billing & Payments

  • Atlas is offered on a subscription basis (monthly or annual), with modular pricing based on factors such as storage used, number of connected cameras, and number of user seats. Applicable add-ons may incur additional charges as described on our pricing page at the time of purchase.
  • There is no free trial. Access begins upon successful payment.
  • All payments are processed by Polar.sh, acting as our Merchant of Record. This means Polar.sh is the seller of record for your subscription, handles applicable sales tax/VAT, and issues your invoices/receipts. Your payment relationship for billing purposes is subject to Polar.sh's own terms in addition to these Terms.
  • Subscriptions renew automatically at the end of each billing period unless cancelled beforehand.
  • Prices may change with advance notice; continued use after a price change takes effect constitutes acceptance of the new price for your next billing cycle.
  • See our Refund & Cancellation Policy for details on cancellations and refunds.

5. Your Content & Intellectual Property

  • You retain full ownership and copyright of all photographs and content you upload to Atlas. We claim no ownership over your work.
  • By uploading content, you grant Atlas a limited, non-exclusive, worldwide license to host, store, process, transmit, and display that content solely for the purpose of providing the Service to you and your End Clients (e.g., generating galleries, running duplicate detection, sending files to a connected print lab).
  • You represent that you have all necessary rights and consents (including from any individuals depicted in your photographs) to upload and process this content through Atlas, and to allow us to process it as described in our Privacy Policy and DPA.
  • Atlas retains all rights to its own software, branding, and platform technology. Nothing in these Terms grants you rights to our intellectual property beyond your right to use the Service.

6. Acceptable Use

You agree to use Atlas in accordance with our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations may result in suspension or termination of your account.

7. AI Features

Where Atlas offers AI-assisted features (e.g., duplicate detection), such features are provided "as is" and may occasionally produce inaccurate results. You remain responsible for reviewing output before relying on it (e.g., before deleting flagged duplicate images).

8. Service Availability

We aim to keep Atlas available and reliable but do not guarantee uninterrupted or error-free operation. The Service is provided without a formal Service Level Agreement (SLA) unless separately agreed in writing (e.g., for Enterprise customers). We are not liable for downtime caused by factors outside our reasonable control, including third-party infrastructure providers (Hetzner, Supabase, Upstash, Polar.sh, Resend).

9. Data Retention & Deletion

Upon cancellation or non-renewal of your subscription, your data (including photographs) is retained for 30 days, after which it is permanently deleted, as further described in our Privacy Policy. You are responsible for exporting any data you wish to keep before this period ends.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

11. Limitation of Liability

Nothing in these Terms limits liability where such limitation is not permitted by applicable law (including certain consumer protections under EU/UK law).

12. Indemnification

You agree to indemnify and hold Atlas harmless from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your content, (b) your violation of these Terms, or (c) your violation of any third party's rights, including rights of individuals depicted in your uploaded photographs.

13. Termination

You may cancel your subscription at any time through your account settings. We may suspend or terminate your account if you violate these Terms, the Acceptable Use Policy, or applicable law, or for non-payment. Upon termination, Section 9 (Data Retention & Deletion) applies.

14. Governing Law & Disputes

These Terms are governed by the laws of the Republic of Serbia, without regard to conflict-of-law principles, except where mandatory consumer protection or data protection laws of your country of residence (including EU/UK/US state law) grant you additional rights that cannot be waived — those rights remain unaffected. Any disputes not resolved informally shall be subject to the jurisdiction of the competent courts of Serbia, without prejudice to any mandatory right you may have to bring proceedings in your own country of residence under applicable consumer law.

15. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least [14] days before taking effect. Continued use of the Service after changes take effect constitutes acceptance.

16. Contact

Atlas

Operated by: [Full Legal Name]

Republic of Serbia

Email: legal@atlas.saramandic.com